WorkMonitor for Operations
Find the hours the plan never accounted for
One team is drowning while another has slack, and the plan says both are fine. Per-member load, waste with a cause attached, and slippage while there is still somebody to move.
Free for two seats, no card.
- Capacity is a guess, argued out in a planning meeting.
- Waste shows up in the retro, after it has cost you.
- A green tick on a target that had no data behind it.
Operations
What changes for operations
Pick a line and the page it happens on opens on the right.
Rollout
Getting an operations picture worth planning from
- 1
Classify the work first
App and site categories drive everything downstream, so set the overrides that make the classification describe your business before you read a single chart.
- 2
Read load, not hours
The capacity signal gives per-member load with the driver named, ticket volume, meeting density, sustained overtime, rather than a headcount divided by a deadline.
- 3
Set targets that can fail honestly
Weekly org and team targets are evaluated when they are read, and report no data rather than defaulting to a pass.
- 4
Route it to where people already look
Scheduled saved reports and the anomaly feed deliver to email and Slack, so the picture arrives instead of waiting in a console.
Planning from a spreadsheet vs. planning from the work
workmonitor.vsCapacity planning today
Knowing who is stretched
With WorkMonitor
A capacity band per member with the driver behind it, comparable across teams.
Capacity planning today
Ask, and get the answer people think you want.
Finding waste
With WorkMonitor
Idle with a cause attached, and a day reconstruction that shows the shape of it.
Capacity planning today
A retro, weeks after the hours were spent.
Alerting
With WorkMonitor
Departure from a baseline drawn from your own activity.
Capacity planning today
Fixed thresholds that fire on a busy week and stay silent through a slow decline.
Time zones
With WorkMonitor
First and last activity per person per local day, with the thin patches named.
Capacity planning today
Coverage assumed from a rota nobody has checked against reality.
The weekly report
With WorkMonitor
A digest scoped to each reader, with top movers, app usage and what shipped already assembled.
Capacity planning today
Somebody spends Friday afternoon assembling it.
Targets
With WorkMonitor
Evaluated on read, with an explicit no-data state rather than a default pass.
Capacity planning today
A dashboard that shows green because nothing was measured.
What an operations team gets to work with
- Productivity scoring (score, heatmap, category breakdown, rollups)
- Score explainability / breakdown
- App classification & category overrides + per-app privacy deny-list
- Focus & deep-work analysis
- Workload capacity signal (feeds AI Burnout Guardian)
- BI warehouse export (connector in Integrations)
Ask AI
Ask AI where the hours went
Answers assembled from capacity, focus and delivery signals across every team.
Pick a question above and WorkMonitor AI will answer from your team's real numbers.
The status meeting, already written
Status is normally assembled by asking. Here it is already: hours, activity, attendance and risk on one board, for one person or the whole company. Set the thresholds once and it tells you who needs you.
Jobs to be done
The jobs an operations team runs here
- Catch anomalies with smart alertsAnomaly detection against your own baseline, six named agents on specific jobs, evidence-cited summaries, and delivery to a channel your team already reads.
- Score productivity & focusOne score per person, team or company, with the breakdown behind every one. Your categories rather than our defaults, and a capacity signal that names who is running hot.
- Manage remote & hybrid teamsOne live board across every zone, attendance in each person’s local day, capacity bands that name who is drowning, and a rollout that never touches a machine.
- Monitor apps & websitesEvery app and site classified, every day replayable as a timeline. You see which tools are eating the week and which teams they are fragmenting.
Straight answers
The questions we would ask in your position
Every answer here is the one you would get on a call. Open as many as you like; they stay open, so two can be held side by side.
From a single bulk scan of activity: each member gets a load band, a load index, a trend and the driver behind it, the thing pushing them up or down. It is the same signal the Burnout Guardian reads, so operations and HR are looking at one number rather than arguing about two.
Some try, which is why integrity signals exist. Perfectly periodic input, mouse-jiggler patterns and impossible time-zone jumps are flagged with the underlying activity attached, and screenshot cadence can be randomised so captures cannot be timed around. Anti-gaming capture jitter is a premium-plan feature.
Yes. There is a warehouse export connector plus a read-only v1 REST API with scoped keys, and Zapier for the no-code path. Nothing here is a walled garden.
No, and that is the point of the alerting and scheduled reports. Anomaly rules push to email or Slack when a pattern breaks, and a saved report is delivered weekly or monthly. The dashboard is where you go to understand something, not where you have to sit to notice it.
Nearby
Teams with the same problem, from another angle
Take these with you
The software is the easy part of a rollout
Here is what we would send a manager doing one for the first time: how to read a productivity number, what to say to a remote team before anything is installed, and a policy you can adopt as written.
Point it at one team for a week.
Create the account, put the agent on a handful of desks, and leave it alone. On Friday you read the week instead of reconstructing it: hours against their projects, focus and idle per person, and the timesheets already filled in.
Free for two seats. No card, and no sales call to sit through.